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At Flower Fairy, we understand that sometimes products may not meet your expectations or arrive in a less-than-perfect condition. We strive to make the returns process as easy and hassle-free as possible for you.
If you are not satisfied with your purchase, please contact us within 12 hours of receiving your order, and we will do our best to resolve any issues you may have. We may request photos of the product in question to better understand the situation.
Please note that due to the perishable nature of our products, we are unable to accept returns for items that have been delivered and are in good condition. However, if you receive a product that is damaged, defective or if there is an error with your order, we will gladly replace or refund the item.
If you need to return a product, please contact us at firstname.lastname@example.org or call us at +91 9027159589.
Our customer service team will guide you through the returns process and assist you with any questions or concerns you may have.
Thank you for choosing Flower Fairy, and we look forward to providing you with the best possible shopping experience.